Privacy Policy
Aurora Sound Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or interact with us in any way. This policy is effective as of January 1, 2025.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you inquire about our services, book a session, or subscribe to our newsletter.
- Payment Information: When you book and pay for our services, we collect payment information, such as credit card details or other financial information. This information is processed securely by our payment processor and is not stored on our servers.
- Technical Information: We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about your usage of our website.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device and allow us to recognize you when you return to our website.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To provide you with our recording, mixing, and mastering services, and to fulfill your requests.
- Communication: To communicate with you about your bookings, answer your inquiries, and provide you with updates and information about our services.
- Marketing: To send you newsletters, promotional materials, and other marketing communications that may be of interest to you. You can opt-out of receiving these communications at any time.
- Website Improvement: To analyze your use of our website and to improve its functionality and user experience.
- Legal Compliance: To comply with applicable laws and regulations, and to respond to legal requests.
3. Sharing Your Information
We may share your information with the following third parties:
- Service Providers: We share your information with third-party service providers who assist us with payment processing, email marketing, website hosting, and other services. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: In the event that we sell or transfer all or a portion of our business assets, your information may be transferred to the buyer.
4. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing behavior on our website. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Here's a table explaining the cookies we use:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Google Analytics: Tracks website traffic and user behavior. | 2 years | Performance |
| _gid | Google Analytics: Distinguishes users. | 24 hours | Performance |
| PHPSESSID | Maintains user session on the website. | Session | Essential |
| cookieconsent_status | Remembers if the user has accepted the cookie consent notice. | 1 year | Functionality |
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information.
- Implementing firewalls and intrusion detection systems.
- Regularly monitoring our systems for security vulnerabilities.
- Training our employees on data security best practices.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to our processing of your personal information.
- Restriction: You have the right to restrict our processing of your personal information.
- Data Portability: You have the right to receive your personal information in a portable format.
To exercise these rights, please contact us at [email protected].
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and as required by applicable law.
8. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Aurora Sound Studios
Attn: Data Privacy Officer
3400 Fremont Avenue N, Suite 203
Seattle, WA 98103
Email: [email protected]
Phone: (206) 555-0123